If your FLARM device is not working correctly, please first make sure that it is correctly installed and configured.You may find many relevant resources and documents in the Support Section of this website.
If the device is is still within the legal guarantee period, contact the installer or dealer from whom the device was purchased. They can organize a warranty repair. In other cases, please contact the nearest FLARM Service Partner who can repair the device. Note that Service Partners operate independently of FLARM and set their own prices.
List of Service Partners
| Service Partner | Region | Products |
| Menkar Technology info@menkar.es |
EU | PowerFLARM Core PowerFLARM Fusion |
| Ülis Segelflugbedarf info@segelflugbedarf24.de |
EU | PowerFLARM Core Classic FLARM |
| Cumulus Soaring paul@remde.us |
USA | PowerFLARM Core PowerFLARM Fusion |
| Craggy Aero info@craggyaero.com |
USA | PowerFLARM Core PowerFLARM Fusion |
| swiftavionics nathan@swiftavionics.com.au |
AU | PowerFLARM Core |
| FLARM Technology info@flarm.com |
CH | All PowerFLARM products All UAV products |
Please do not send devices without first contacting the service partner and receiving shipment instructions!
Shipping to Switzerland
If you need to ship to Switzerland, please use a courier (e.g. FedEx, UPS, DHL Express) to ensure fast customs handling and to avoid extra fees. Shipments must be accompanied by a low sum (EUR 10) Proforma Invoice, stating the following exact phrase clearly visible: Return of Swiss merchandise for repair. The proforma invoice must also state the following EU HS-code:
HS-Code: 9014 20 80